From political science to production software. An unconventional route through sales, education, and project leadership — each chapter sharpened how I think about building products that actually work.
The University of Akron
Studied political systems, policy analysis, and institutional design. Learned how to dissect complex systems and build arguments — skills that translate directly into software architecture.
What This Taught Me
How to break down complex systems into understandable parts, and how to argue for why one approach is better than another. That's architecture.
The ability to analyze complex systems and build structured arguments became the foundation for everything that followed.
Frontline problem-solving, team building, and the first exposure to how software makes or breaks a business.
DIRECTV
Frontline problem-solving in a high-volume environment. Diagnosed technical and billing issues, reduced call volume by 25%, and drove a 50% increase in customer satisfaction.
SolarCity (now Tesla Energy)
Led the #1 ranked retail sales team in the country. Developed personalized training programs that lifted team goals by 50%.
Nerd Power
Built and led a high-performing sales team of 10 reps. First exposure to proprietary software training and quality control of computer-aided designs.
SalesMastery Consultants, Inc.
Designed and ran sales training programs that increased attendance 50% and boosted team effectiveness by 10%. Integrated Sandler and MEDIC frameworks into CRM workflows.
The formal pivot into technology — from help desk to infrastructure to teaching code with no internet access.
Arise Virtual Solutions Inc.
The formal pivot into tech. Provided specialized support for TurboTax customers, reduced average handle time by 20%, and achieved a 95% satisfaction rate.
MTC (Correctional Facility)
Created and delivered a practical IT training program inside a correctional facility. Taught HTML, CSS, JavaScript, networking, and cybersecurity — with no internet access in the lab.
MTC (Correctional Facility)
Led infrastructure upgrade and network security projects across multiple correctional facilities. Managed rollouts under strict compliance, security, and operational constraints.
"If you can teach someone to code with no internet and no Stack Overflow, you learn to communicate technical concepts with absolute clarity."
From no-code systems to production SaaS. Every previous chapter was preparation for this one.
Right Brain Group LLC
Led company-wide deployment of Notion as a centralized ERP and workflow platform. Unified documentation, task tracking, and reporting across operational and technical teams.
AHEAD
Coordinated infrastructure and cloud migration projects during corporate restructuring. Supported secure network separation, cloud architecture deployment, and compliance-driven rollouts.
Routiine.io
Building production SaaS from zero. Designed and shipped BastionGlass (multi-tenant ERP) and launched MyAutoGlassRehab as its first client deployment. Full ownership from database schema to Stripe integration.
Every role before this one was preparation. Sales taught me what users need. Teaching taught me clarity. Project management taught me execution. Now I build.